Q. Where can I buy my tickets from?
A: Preferably in advance online, however you can purchase tickets in advance from the Ticket Office at the Park. Tickets are also available to buy on the night however these are subject to availability. Tickets purchased on the night will be charged at the normal price.
Q. Where do I collect my tickets from that I have purchased online?
Q. Do you refund Tickets?
Q. Do you have strobe lights, loud noises, or fog machines and are they health concerns?
Q: It says you close at 11pm, what happens if we are still queuing for the attraction when you close?
Q: Are the actors allowed to touch you?
Aggressive or abusive behaviour towards our actors will not be tolerated and you will be
escorted from site. If you harm our actors then you will be prosecuted.
Q: Will my child or myself get scared?
Q: Are you open when it rains?
Q: What do I wear?
Q: Is alcohol allowed on site?
Q: Is smoking allowed?
Q: Will I be searched by security?
Q: Which items are prohibited?
Terms and Conditions
Castle Point Ghost Tours and Leisure Island Fun Park reserves the right to refuse admission to anyone. You will experience intense audio & lighting, extreme low visibility, strobe lights, fog, damp or wet conditions. You should not participate if you are pregnant, suffer from claustrophobia, prone to seizures, heart or respiratory problems.
No alcohol is allowed on site, you will not be admitted if you appear to be intoxicated. No smoking, eating or drinking within the haunts. No running, no touching the props. PLEASE DO NOT TOUCH the actors. No abusive behaviour. If you violate these rules you may be asked to leave the premises without a refund.
For public safety reasons NO LIQUIDS are to be brought into this event. Bag and coat searches will be in operation for the safety and security of all in attendance. The submission to a search of persons attending this event is a condition of entry. If any person refuses to submit to a search, entry will be refused.
No ticket means no admission. No under 16 year olds without a responsible adult (18+ years). Under 16 year olds must be accompanied through the Attraction by a paying adult. We have a strict no refund policy. The management have the right to refuse entry.